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Visualize Chatbot/Response Data to Inform Business Decisions
Jainik Majmudar
Jainik Majmudar
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Visualize Chatbot/Response Data to Inform Business Decisions

Use Python to build an interactive visualization tool and report that gathers insights on user-chatbot/customer care response interactions

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Apply now
Thursdays
 at
5:00
P.M.
 ET /
2:00
P.M.
PT
8 weeks, 2-3 hours per week
Intermediate
No experience required
No experience required
Some experience required
Degree and experience required

Description

In this Build Project, you’ll wear the hat of Business Intelligence Engineer, by working on Customer Support on Twitter dataset, which is a large, modern corpus of tweets and replies to check, analyze and understand the pattern and conversations, and for study of modern customer support practices and impact.

Session timeline

  • Applications open
    June 24, 2024
  • Application deadline
    July 21, 2024
  • Project start date
    Week of July 8, 2024
    Week of
    August 5, 2024
  • Project end date
    Week of

What you will learn

  • Learn how to use Python for data cleaning and sophisticated data manipulation & analysis
  • Learn how to work with data analytical libraries like numpy, pandas, matplotlib, seaborn, plotly
Build Projects are 8-week experiences that operate on a rolling basis. Selected participants engage in weekly live workshops with a Build Fellow and 2-15 other students.

Project workshops

1
Introductions
2
Data Exploration
3
Data cleaning
4
Text Cleaning
5
Data Analysis
6
Data Visualization
7
Data Story
8
Presentations

Prerequisites

  • Basic knowledge of Python:  you  should  be able to perform data analytical tasks and write basic python  script.
  • Intermediate knowledge  of Python  libraries like numpy, pandas and matloplib: you should  be able to use that  library and perform analysis on large datasets.  
  • Other prerequisites: before the project starts, you'll need to  have Python,  Anaconda  and Jupyter  notebook  installed on your  computer

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About the expert
Jainik Majmudar
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Jainik
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Jainik is a Business Intelligence Build Fellow at Open Avenues, leading student projects in Business Intelligence and Data Reporting. He also serves as a Business Intelligence/Data Engineer at Businessolver, where he collaborates with product managers, data scientists, and business stakeholders to drive decision-making and product innovation. Jainik focuses on developing scalable and automated data processes using AWS Athena and BI tools to enhance customer-facing reporting and streamline operations. With over three years of experience, he has previously automated data processes and supported upper management with business insights using BI tools. Jainik holds a Master's degree in Informatics with a concentration in Data Analytics