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Build a Workflow Application on the ServiceNow Platform
Sebastiaan de Vlaam
Sebastiaan de Vlaam
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Build a Workflow Application on the ServiceNow Platform

Develop a workflow application with requests and approvals on the ServiceNow platform while prioritizing user stories for your development.

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Apply now
Mondays
 at
4:00
P.M.
 ET /
1:00
P.M.
PT
8 weeks, 2-3 hours per week
Intermediate
No experience required
No experience required
Some experience required
Degree and experience required

Description

Service Management, essential for all organizations, involves delivering, optimizing, and managing services, and relies heavily on information technology. ServiceNow, a globally used workflow platform, is prominent among Fortune 500 companies for this purpose, with high demand for related jobs and competitive salaries. However, proficiency in the platform alone is insufficient; systematic work and value creation are crucial, often facilitated by methodologies like Agile. In this Build project, you will learn ServiceNow development under an experienced architect's guidance, enhancing existing applications and practicing prioritizing business demand and work within a simulated ServiceNow development team environment.

Session timeline

  • Applications open
    January 16, 2025
  • Application deadline
    February 12, 2025
  • Project start date
    Week of July 8, 2024
    Week of
    March 3, 2025
  • Project end date
    Week of

What you will learn

Prioritize business demand (user stories) based on available resources (knowledge, time, etc.)

  • Use and navigate the ServiceNow platform
  • Start with and expand on an existing ServiceNow workflow application to extend its functionality
  • Have the resources to explore development and a career in the ServiceNow ecosystem

Project workshops

1
Kick-off and ServiceNow Introduction
2
From User Stories to Application Development
3
Story Development
4
Interactive Work Session - 1 of 2
5
Half-way review and planning
6
Interactive Work Session - 2 of 2
7
Closing arguments
8
Demonstrations and lessons learned

Prerequisites

Understanding of basic database concepts like tables, records (rows), fields and relationships.

  • Some experience with software development and (methodical) problem solving
  • Analytical skills, planning and prioritizing based on available resources (knowledge, time, etc.)
  • Some basic knowledge of JavaScript is a plus

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About the expert

Sebastiaan is a Computer Science Fellow at DREAM Venture Labs where he works on DREAM Venture Lab’s experiential learning programming to teach students to develop, setup and configure service management and workflow applications with ServiceNow using software development methodologies.

Sebastiaan is founder of SdV Consultancy LLC, a consultancy company that provides information technology (IT) advisory, architecture and implementation services focused on Service Management. They specialize in improving and optimizing your processes using technology that works with people. He has over 18 years of experience in (IT) Service Management, consulting, training and teaching and holds a Master’s Degree in Computer Engineering from the Delft University of Technology in the Netherlands.

Fun fact about Sebastiaan is that he has a second degree black belt in Judo and likes to go skiing and scuba diving.

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