Introduction
I'm excited to share my journey with you. I'm from Malaysia, and ever since I can remember, I've been fascinated by how things work—especially in the realms of manufacturing and engineering. This passion led me to pursue a career where I could be at the forefront of technological advancements and process optimizations.
Over the past 23 years, I've dedicated myself to driving productivity and cost optimization through scalable manufacturing and engineering processes. I began my career at Flextronics Technology, Malaysia, as a Staff Equipment Engineer and Manager. There, I oversaw engineering equipment for 38 SMT lines (Surface Mount Technology), ensuring they aligned with company goals. One of the highlights was setting up a total of 73 SMT lines across various locations between 2001 and 2007, including significant transfers from China. This experience taught me the importance of meticulous planning and international collaboration.
After that, I joined National Semiconductor as a Senior Equipment Manager and Operations Manager. By implementing LEAN manufacturing practices, we achieved remarkable improvements: 82% improvement in wire bond setup time, 79% reduction in chemical costs, 55% improvement in cycle time, 23% reduction in repair and maintenance costs, and 18% improvement in overall equipment efficiency (OEE). An interesting chapter of my career was a five-week assignment in Maine, USA, where I facilitated product transfers. This challenging yet rewarding experience broadened my perspective on global operations and reinforced the importance of adaptability and cultural understanding in international business.
In 2012, I joined SunPower Malaysia Manufacturing. My roles progressed from Senior Manufacturing Manager to Operations Director and eventually Acting General Manager. I was responsible for defining objectives for manufacturing operations and developing plans for continuous improvement. Some key achievements during this period include a 105% improvement in direct labor productivity, 53% reduction in costs, 20% increase in plant capacity, and 19% improvement in OEE. I was honored to be named the LEAN Champion in the SunPower Global SPS Competition in 2013. In 2015, I participated in the 65th Shingijutsu Kaizen Workshop in Nagoya, Japan, which deepened my understanding of Kaizen methodologies. Additionally, I led the setup and ramp-up of six new product module lines at the Melaka plant in 2020—a project that was intense but incredibly rewarding.
As of April 2024, I serve as the Solar Cell Fab General Manager at ES Foundry (M) Sdn Bhd. In this role, I oversee all aspects of solar cell fabrication. My daily activities involve strategic planning, team leadership, process optimization using LEAN manufacturing principles, collaboration with vendors, performance monitoring, and cost management. What I find most fulfilling is making a tangible impact—not just on the company's success but also on advancing renewable energy technologies.
I hope my journey inspires you to pursue your interests in manufacturing and engineering. Combining technical expertise with a strong vision can lead to impactful results. There are always new opportunities to learn, grow, and make a difference in this exciting field.
General Manager
career options
General Manager
skills
What are the main hard skills you use on a daily basis in your current job?
Lean management involves continuously improving processes to enhance efficiency and reduce waste. This includes implementing strategies such as 5S (Sort, Set in order, Shine, Standardize, Sustain), Kaizen (continuous improvement), and Value Stream Mapping to streamline operations. Optimizing production workflows, reducing cycle times, and eliminating non-value-added activities to improve productivity and cost-effectiveness.
In-depth analysis of production data to identify trends, patterns, and areas for improvement. This includes using statistical tools and software to analyze metrics such as yield, overall equipment effectiveness (OEE), and cycle times.
Focuses on controlling and optimizing expenses to meet budgetary goals and enhance profitability. Managing operational costs, identifying cost-saving opportunities, and ensuring efficient use of resources to achieve financial targets.
Involve applying technical knowledge to design, develop, and improve manufacturing processes and products. Overseeing the engineering activities, ensuring product quality, and implementing innovative solutions to enhance manufacturing capabilities.
What are the main soft skills you use on a daily basis in your current job?
The ability to guide, inspire, and motivate teams to achieve common goals. Effective leadership involves setting a clear vision, being a role model, and fostering an environment of trust and collaboration. Leading multiple teams of professionals, setting strategic direction, and ensuring alignment with organizational goals
Efficiently managing your time and prioritizing tasks to meet deadlines and achieve goals. This includes setting clear priorities, delegating tasks, and avoiding procrastination. Balancing multiple responsibilities, managing projects, and ensuring timely completion of deliverables.
The ability to adjust to changing circumstances and new challenges. This includes being open to new ideas, flexible in your approach, and resilient in the face of setbacks. Navigating changes in the manufacturing industry, adapting to new technologies, and responding to evolving business needs.
The ability to manage and resolve conflicts in a constructive manner. This includes mediation, negotiation, and finding mutually beneficial solutions. Addressing disagreements within the team, facilitating discussions, and ensuring a harmonious work environment.
The ability to identify, analyze, and resolve issues that arise in manufacturing processes. This includes root cause analysis, implementing corrective actions, and continuous monitoring to prevent recurrence. Addressing equipment malfunctions, quality defects, and process inefficiencies promptly to ensure smooth operations and high-quality output.
Wen Sonq
’s personal path
Tell us about your personal journey in
General Manager
:
From an early age, I was always fascinated by how things worked. Whether it was taking apart household gadgets or reading up on the latest technological innovations, I had a natural curiosity for engineering and electronics. This curiosity was further fueled by my interest in sustainable energy solutions, which I saw as a vital area for future development.
My educational journey began with a Diploma in Engineering, where I majored in Electronics & Electrical. This program provided a solid foundation in the basics of engineering. The practical aspects of the coursework, combined with theoretical knowledge, cemented my decision to pursue a career in this field. To further my expertise, I pursued a bachelor's degree in engineering with a major in Electronics & Electrical. This degree was a testament to my dedication and passion for the subject. The program's rigorous curriculum and hands-on projects allowed me to delve deeper into the complexities of electronic systems and electrical engineering.
The decision to study engineering was not taken lightly. It was influenced by several key factors: my unwavering interest in how electronic devices function and my desire to innovate and improve existing technologies played a significant role. I recognized that engineering, particularly in the field of electronics and electrical, offered numerous career opportunities and the potential for growth in various industries, including renewable energy. The ability to contribute to sustainable energy solutions and make a positive impact on the environment was a major motivating factor. I wanted to be part of the movement toward greener and more efficient energy sources.
Studying engineering set the stage for my career in manufacturing and engineering. The technical knowledge and problem-solving skills I acquired have been invaluable in every role I've held. My educational background provided the expertise needed to excel in various positions, from an Equipment Engineer to General Manager. It also equipped me with the ability to lead teams, drive productivity, and implement innovative solutions that align with business goals.
Choosing to study engineering was a pivotal decision that shaped my career path. It was driven by a passion for technology, a desire to make a meaningful impact, and the recognition of the vast opportunities within the field. My educational journey not only provided me with the necessary technical skills but also instilled a sense of purpose and determination that continues to guide my professional endeavors.
What would you tell your younger you regarding building your current career?
Firstly, embrace curiosity and never stop learning. Your fascination with how things work is your greatest asset. Keep exploring and diving deep into subjects that intrigue you, because this curiosity will lead you to innovate and excel in your career.
Secondly, resilience is key. There will be challenges and setbacks, but each one is an opportunity to gain experience and grow. Keep pushing forward, and do not be discouraged by failures. They are stepping stones to success.
Thirdly, build a strong network. The connections you make with mentors, colleagues, and industry professionals will open doors and provide invaluable guidance throughout your career. Do not be afraid to seek advice and collaborate with others.
Next, stay adaptable. The industry and technology are constantly evolving. Be open to change and continuously seek ways to improve and innovate. This adaptability will make you an asset to any organization.
Also, focus on developing your leadership skills. As you grow in your career, leading and inspiring teams will become increasingly important. Cultivate empathy, effective communication, and the ability to motivate others.
Lastly, always align your career with your values and passions. Doing work that you believe in and are passionate about will bring you fulfilment and drive you to achieve your best. Remember, the journey is just as important as the destination, so enjoy the process and celebrate your achievements along the way.
Final thoughts & tips
Always strive to learn and stay updated with the latest trends and technologies in your field. Embrace challenges and setbacks as opportunities to grow. Be open to change and willing to adapt to new situations. Develop your leadership skills by improving your communication, empathy, and strategic thinking. Follow your passion and pursue work that aligns with your interests and values for greater fulfillment. Seek mentors who can guide and support you in your career. Set clear short-term and long-term goals to stay focused. Maintain a healthy work-life balance by prioritizing your well-being and taking time to recharge. Lastly, acknowledge and celebrate your achievements, both big and small, to stay motivated and remind yourself of your progress. Stay committed, be open to opportunities, and keep pushing forward. Good luck!
Resources to dig in more
PV Tech
PV Tech is a website dedicated to the solar energy industry. It provides news, market research, analysis, and insights related to photovoltaic (PV) technology and the broader renewable energy sector. The site covers a wide range of topics, including industry updates, market trends, policy developments, and technological advancements in solar energy.
LEAN Enterprise Institute
The Lean Enterprise Institute (LEI) is a nonprofit organization dedicated to advancing Lean thinking and practice. Their website provides a wealth of resources on Lean principles, including articles, books, case studies, and training materials. LEI offers various learning opportunities, such as workshops, courses, and conferences, to help individuals and organizations implement Lean methodologies effectively
PV Magazine
PV Magazine is an online publication that focuses on the photovoltaic (PV) and energy storage industries. It provides news, market trends, technological advancements, expert commentary, and more. The magazine covers a wide range of topics, including solar energy developments, industry analysis, and policy updates from around the world
